With Microsoft Skype for Business (which begins at $2 per user per month, with additional fees), Microsoft is closing the gap. Despite its advantages, however, Skype is very much a consumer video conferencing and Voice-over-IP (VoIP) service, and not a business one. The service makes it effortlessly easy to call other users and video chat. When it comes to online communications, Skype is the de facto method.
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